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Customer Relationship Management
(CRM)
Alchemus gives sales and marketing teams unprecedented configurability, collaboration and control capabilities, empowering them to drive more profitable customer experiences - and forecast more predictable results. Sales teams can manage prospects and existing customers more effectively. Managers have the ability to gain visibility into their sales team’s activities and pipelines. Alchemus enables sales teams to share information to close deals faster by providing a single place for updating information, tracking opportunity milestones, and recording all customer-related interactions. Alchemus’s reporting tools are available for evaluating business activity and employee performance. Alchemus is configurable and customizable to your organizational needs.
Some key features of Alchemus CRM
- Account and Contact Management
- Workflow Automation
- Opportunity Management
Modules Integrated
- Activity & Task Management
- Calendar & Scheduling
- Customizable Templates
Benefits of CRM
- Improves customer satisfaction levels
- Increases sales productivity
- Establishes collaborative customer management
- Shortens ramp-up time for new sales team
- Saves time finding information
- Provides accurate account information
- Enforces standard business processes
- Minimizes administrative overhead
- Helps sales team work smarter and faster
- Identifies bottlenecks and shortens sales cycle
- Proactively counter competitive threats
- Helps manage multiple deals simultaneously
- Provides business intelligence for management to make better, smarter and faster decisions.
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Contact Screen 
Accounts
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Applicant Tracking System (ATS)
Our Applicant Tracking System streamlines the entire hiring process from gathering job requirements, attracting candidates, qualifying job applicants, resume processing, candidate selection through making an employment offer. It encourages collaboration and communication between the different roles within an organization and allows recruiting staff to spend less time on tedious routine tasks which require paper handling, and more time on the actual recruitment and screening activities. The main objective of our ATS is to improve average time to fill, cost-per-hire, staffing efficiency and hiring ratio.
Requisition management
Facilitates the requisition gathering process by allowing existing and potential clients as well as account managers, to create requisitions and provide quick access to all candidates submitted to the requisition, showing their current status in the hiring process. Alchemus can be configured for customized approval process for Requisitions prior to distribution for starting the hiring process. All activities for a requisition are recorded so a real time view of the status of each candidate on each requisition can be maintained.
Job Posting
This allows users to access millions of job seekers by automatically posting their job openings from open requisitions to their internal and corporate website, and to hundreds of other popular Internet job boards ranging from the very big to the niche and specialized job-boards. Millions of candidates can be accessed through seamless integration to popular Internet job sites. The source of each candidate is monitored so that the effectiveness of your Internet job boards can be tracked and evaluated.
Resume Extraction and Management
Our unique state-of-the-art resume extraction engine virtually eliminates data entry. You can add new resumes to your database simply by clicking a single icon. It extracts very detailed information from the résumé to improve the quality of job order matches. Alchemus maintains details of passive and non-passive candidates and keeps track of the activities and actions performed on each applicant until the applicant is employed either on a temporary or permanent basis. Resumes can be imported thru emails, batch upload, or real time. Resumes from different sources can be configured as resume repositories.
Candidate Search and Selection Process
Clients can define their own candidate selection process. Alchemus provides multiple search options from the resume repositories, including key word, Boolean, free text etc, to search for the best match of talent. Each Candidate’s database record and resume can be viewed from the search results and if an e-mail address is provided, Candidates can be e-mailed directly from the search results without losing the search results. The use of Search Agents and Hot lists eliminates duplication of work during the hiring process.
Candidate tracking and employee management
Once a Candidate is short listed (initially identified as suitable) for a requisition, Alchemus tracks the Candidate through the major stages of the recruiting process, such as pre-screening, technical screening, reference checking, resume submission, interviewing, employment offer sent, offer accepted, etc. As the candidates are moved along the recruiting process, activities can be assigned to other users. Activities for each Candidate are recorded so that hiring metrics can be tracked for reporting purposes. You can configure your candidate approval process depending upon your business processes.
Employment Offer Management
Alchemus's Employment Offer Management allows a candidate that has been selected to be converted to an employee. Alchemus tracks the Candidate through the various stages of the offer process, such as assignments and approvals. Offer Management captures all HR related data such as: compensation, benefits, etc. and track revisions. Alchemus allows you to create a customizable workflow depending upon your business processes.
Some key benefits of Alchemus Applicant Tracking System
- Optimizes quality of hiring
- Increases the speed of searching for the right talent
- Increases productivity and efficiency across your organization
- Streamlines the entire hiring process
- Reduces time to hire and thereby, cost per hire
- Helps to deploy the most suitable talent to implement your strategic initiatives
- Improves collaboration between different roles within your organization
- Provides flexibility by allowing customizable workflow
- Provides faster access to accurate candidate profiles
- Minimizes data entry and improves data quality
- Shortens hiring by providing easier access to Candidate information
- Eliminates duplication of information
Modules Integrated
- Activity & Task Management
- Calendar & Scheduling
- Customizable Templates
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Contract Management
Alchemus helps to create and maintain Work Authorization (Purchase Order) details such as Terms and Conditions, billing frequencies, overtime and expense rules and guidelines for each client that agrees to do business with the staffing/recruiting company. Each employee’s pay and billing information is recorded on a Work Order (Statement of Work). Depending on the terms of agreement with each client, the work order can be amended or revised to add other candidates, change rates or duration dates for contract services. Alchemus helps you to track and manage contracts. Alchemus allows you to be proactive in contracts renewals and helps streamline your business process. Approvals and workflow can be customized as per your organization needs.
Some of key benefits of Contract Management
- Creates and tracks customer contracts
- Provides back-office visibility into customer relationships
- Provides a faster and more streamlined approval process
- Provides ability to manage budgets as well as customer relations
- Identifies trouble spots early
- Provides analytical data from history
- Reduces administration time and effort
- Reduces repetitive data entry
- Provides accurate tracking of purchase order information such as expenditures, cost , revenues etc
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Time and Expense Management
Alchemus can be configured to build a Time and Expense Tracking system that fits your organization. With Alchemus our clients can manage and track costly budget overruns by monitoring actual vs. estimated hours, costs, and expenses in real time that helps in increasing accuracy of future project estimates. This module is integrated with the Contract Management Module. Employees working for a client can obtain time sheet/expense sheet approval electronically and then route them directly to the company for billing and payroll purposes. Adjustments can be made until the time sheet/expense sheet is approved; an audit trail is maintained. You can allow your clients to have online access for approvals.
Some key benefits of Time and Expense Management
- Increases ROI through automated approvals and rapid billing
- Improves cash flow
- Avoids delays in billing and reduces DSO
- Reduces paper handling
- Improves accuracy of data
- Reduces inquiries to the Human Resources Department
- Reduces number of pay check corrections
- Eliminates duplicate data entry
- Avoids conflicts due to time and/or expense discrepancies
- Improves effectiveness and productivity
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Business Intelligence and Analytics
The Alchemus Reporting feature is customizable flexible and feature-rich providing real-time, actionable business intelligence enabling you to uncover new opportunities and identify issues before they impact your business. Management can have all information at their finger tips to enable faster decision making.
Some key benefits of Business Intelligence and Analytics
- Provides interactive analytics to allow various views of information
- Provides centralized security and control
- End users can drill down into reports, sort and filter information.
- Reports can be exported to multiple formats such as Word , Excel and PDF
- All reports can be generated in graph format to be used for presentation purposes
- Allows scheduled distribution of reports
- Allows you to monitor key business metrics and analyze performance issues
- Provides faster and better information to allow you to effectively manage your core business
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Integrated Solution
Activity Tracking & Task Management
Alchemus provides integrated activity management to improve coordination and collaboration between the different roles within an organization. You can track tasks and activities, schedule joint meetings, and assign tasks to other users. Users can avoid failures in performing critical task and helps you to plan your activities that can increase your productivity. Calendars can be used to manage and schedule appointments that can be shared with teams.
Customizable templates Alchemus allows the use of configurable templates at the organization level or at the user level. This increases productivity and helps companies and users to standardize communication. Templates can be used as document templates or email messages. Alchemus provides the tools to streamline the process of customizing, sharing and publishing your important documents. By integration eliminates the redundant data entry.
Customization
As each company has a unique business model and business processes, Alchemus can be customized at all levels. Alchemus allows you to define your own drop down data, approval routes, screen labels etc.
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Integration to Outlook
Alchemus is integrated with MS Outlook for contacts, appointments, tasks and e-mail capabilities. Benefits
- Increases productivity
- Improves coordination and collaboration
- Avoids failures in performing critical task
- Allows sharing of information
- Encourages use of standardized business processes
- Improves effectiveness and productivity
- Increase the professionalism of your external communications
- User friendly
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Self Service & Client Access
Client Access Alchemus allows you to give access to the system to your clients, thereby increasing collaboration and transparency between your organization and your clients.
Your clients can work with you online making faster decisions increasing your profits and decreasing your competitive threats. You can configure and control the security to allow them access to only the required information.
Some key benefits of Client Access
- Expands and maintains client relations
- Allows clients to make faster decisions
- Improves transparency
- Improves response time on resume submission, therefore reduces time to hire.
Employee Access
Alchemus enables employees and managers to conduct and manage business and access needed information via rapid, cost-effective online access. This frees Human Resources department personnel from administrative details, so they can focus on strategic tasks. Employees and applicants can maintain their profiles without any help and recruiters get latest information which reduces the time to match the most suitable candidates to a requisition.
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